I had self excluded from Royal Panda just days before on 22nd March Responsible gaming is a key issue that all punters must consider; I mean, there's no fun when you're losing control of your gambling abilities. Hi the complaint am making is to get a refund of money I deposited to LeoVegas which I believe shouldn't of been allowed I had opened a Leo. The terms and. The terms and conditions presented by Leovegas prioritize the protection of players' interests. . Whether players have queries regarding ongoing promotions, account verification, or need assistance with responsible gambling, the knowledgeable team is readily. They outline important details regarding account. I opened an account with LeoVegas on 25th March mainly to play live blackjack.