Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling. The complaint was closed as the player did not provide sufficient evidence to support her case and. I believe I have a strong case against NordicBet under Betsson Group. Today I opened an account with Betsson and gambled £ which they say they cant refund because each site has it's own exclusion procedure and they are unable. In cases of self-excluded accounts, we will initiate a refund if the self-exclusion period is longer than 30 days. . I personally have never got this self exclusion thing. Yes they should refund deposits theres been so many threads about this lately. The player's withdrawal is delayed for unknown reason. Since that Betsson allowed me to open and play at betsson. In the case of self-exclusion, if casino failed in this, player may ask for a refund. Self. Please understand that we haven't received up to this day. , 22 april i could open the account without no question and start playing again. If the match has been postponed or cancelled, all bets will be voided, if the match won't be played within 12 hours of original start time. Betsson can also help the player to set such limits or opt for self-exclusion. They have allowed a player who was self excluded for problem gambling at. Due to said measures being unconstitutional, Betsson filed a. Player specials: Any.