Novibet account blocked after winning
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The money came into my card a few days later, but made me a permanent barrier, which made no sense, since they had already set a terribly low.
My account with Novibet is blocked, I am unable to sign in, and cannot get any information from the live chat service.
Right after my withdrawal request my account got suspended and I got an email that said my account has been deactivated permanent.
The player from Germany had the account blocked and withdrawal suspended without further explanation. Their support asked me for a selfie with ID. In such cases, we reserve the right not to award any winnings, free bets, bonuses, and/or any other offer, as well as any other amount existing in your account.
I firmly believe it's the amount of money I have won that is their stumbling block and in the back of my head, I think they are looking at every. These bets are pending since then.
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On submission of the respective application for temporary suspension, Novibet will assign "blocked" status to your Electronic Account and use of your account. My account has been temporarily suspended.
However, now that I have tried to withdraw my winnings due to a big win, all of a sudden I was 'investigated' and locked out.
[HOST] › Complaints. They said.
I won 8 out of 9.