So, I just learn on Xmas eve that my account was “Frozen”. If you want to revoke your self-exclusion, you can only do this. Close your account or block only specific products (Sports, Casino or Poker). Account reopening. Hello, Bwin decided to steal rakeback I`ve earned as I was told by live chat, I`ve earned points during this week and was 70 points. [HOST] › sportsbook › comments › is_it_normal_too_be_banned. Unfortunately, the enquiry was ignored. Your account will be reopened automatically as. Your account has been closed for security reasons and will not be re-opened. Spoke with customer service 3 times and they finally provided me with a password. Recently [HOST] banned my betting account with more than EUR in it. [HOST] › › Casino Complaints - Non-Bonus Issues. . Anyhow, I accidentally logged. Self-exclude indefinitely: you will be excluded from gambling for an indefinite period of time. The player from Greece has tried to block his account permanently due to a gambling problem. No explanations, they just returned my first deposit (10 EUR). You can block your account yourself at any time by using Account Closure or request our Customer Support to block your account. I have been betting and playing with [HOST] on my account where I deposited numerous times and lost every time. You can exclude yourself. Please note that we cannot comment on the grounds of the closure. bwin has my account with them and sportingbet (same provider) permanently blocked because I allegedly 3x € at sportingbet with a visa card and then. Account closure.