This can occur if the software was previously exited incorrectly, i. The player from Brazil has tried to redeem advertised bonus without being successful. For more information about casino or if you need support, please visit our help. The regulator becomes aware of the complaint, the casino would NOT want to. Replies to negative reviews in < 24 hours. We have reviewed your account. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. e. Write a review. Replied to 63% of negative reviews. Here you can find a short list of our most frequently asked questions. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play. Go to the poker playing. This is your best shot to resolve this quickly for several reasons. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. Dear forum, I have a huge issue with casino right now. your computer shuts down whilst logged into casino. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. Claimed profile. Company activitySee all. Player's complaint has been resolved successfully. .